infolio

Chapter 4 - ClearPath

The charge on our shared household card appeared three weeks earlier.

CLEARPATH HOME BEHAVIOR SERVICES — $1,200

Then another:

$1,200.

Then a pending third:

$1,200.

Total program price:

$3,600.

I had never authorized it.

Daniel had never authorized it.

Who did?

Diane.

ClearPath’s website called itself:

A private family coaching service for high-conflict childhood behavior.

Not a medical clinic.

Not psychotherapy.

Not a licensed treatment facility.

Services advertised:

Parent coaching.

Routine design.

Reward systems.

Home observation.

Caregiver consistency planning.

“Reset sessions.”

That phrase bothered me.

Its founder:

Marjorie Keene, LCSW

Licensed clinical social worker.

But the company marketed coaching separately from psychotherapy.

Why?

Different billing.

Different documentation.

Different regulatory obligations.

That would matter later.

We called ClearPath through our attorney.

They refused to discuss Noah without verifying parental authority.

Good.

Then our lawyer said:

“You already accepted him without parental verification.”

Silence.

A records-preservation demand went out.

No destruction.

No deletion.

No quiet corrections.

Then my email.

I searched:

ClearPath.

Nothing.

Daniel:

Nothing.

Diane’s name?

Nothing.

Then daycare.

Little Oaks Academy.

I called director Susan Patel.

“I need every pickup record for Noah for the last six weeks.”

“Is something wrong?”

“Yes.”

She became careful.

Records later showed Diane picked him up early:

Nine times in twenty-four school days.

I knew about:

Three.

Six others:

No.

Why no notification?

Little Oaks had an app.

Parents normally received pickup alert.

My app showed none for those six.

Audit logs later revealed the alerts had been disabled for Diane’s pickup profile.

By whom?

Administrative account.

Director’s assistant said:

“Mrs. Carter complained that repeated alerts were distracting you during work.”

Did I request that?

No.

Did school verify?

No.

Then behavior incidents.

Noah had pushed another child once.

Thrown a toy twice.

Refused nap.

Normal? Could be normal or concerning.

The school created behavior notes.

Diane asked for copies.

Why?

She was emergency pickup adult, not parent.

School gave them anyway.

That was a privacy failure.

Then one note:

May you like

Grandmother reports child currently participating in structured behavior-reset program.

I had never heard those words.

Related Stories

Other posts