infolio

Chapter 6 - Melissa’s invoices

My bank provided transaction metadata.

The recurring charges came through a merchant processor linked to Melissa Grant Home Services LLC.

Invoice descriptions included:

Household package.

Property management.

Senior household support.

Home concierge.

Maintenance allocation.

Lifestyle services.

Senior household support.

That one angered me.

I called the processor and asked for merchant invoices associated with my card.

They could not simply disclose Melissa’s private records.

But as cardholder, I could dispute charges and request supporting documentation through the bank.

So I did.

Melissa’s company then had to produce evidence of authorization.

The first invoices arrived through my bank’s dispute process.

Example:

October Household Services Package — $5,700

Line items:

Mortgage participation: $2,200

Utilities allocation: $760

Groceries: $640

Property upkeep: $900

Household management fee: $1,200

Mortgage participation.

I had never agreed to pay their mortgage.

Household management fee.

For what?

Melissa was charging me $1,200 to manage the household where I cooked dinner four nights a week.

Then another invoice:

Entertainment and family hosting allocation: $880

That month I had paid separately for Thanksgiving groceries.

Another:

Residential capital reserve: $1,500

What was that?

Apparently money accumulated for:

Repairs.

Appliances.

Home improvements.

Their house.

May you like

Their equity.

My card.

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